Guidelines for Visits

Payment Policy:

Your payment is due within 3 weeks of receipt of the invoice. If payment is not received, we reserve the right to cancel your tour. Payment is non refundable so please pay for the minimum number of people expected to attend. You can pay for additional people on the day of your visit if necessary.

Cancellation Policy:

If you need to cancel your trip, please let us know 15 business days ahead of your visit to receive a full refund. Tours canceled after that are nonrefundable, however, we will make every effort to reschedule your group for a later date at no additional charge.

Reservation Changes:

Contact Miriam Bader at (212) 219-0302×2 to make any changes regarding your reservation.

Arrival Time:

Please do not arrive more than 15 minutes before or after your scheduled visit. If your group arrives more than 15 minutes late, we will do our best to accommodate you, but cannot guarantee a full length program.


1 chaperone to every 15 students is required.

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